VakıfBank, having a reputable and trustworthy position with its operations and performance, aims to
create a respectable business environment to human rights within the scope of sustainable banking
understanding and to raise awareness and consciousness of its employees, customers and
shareholders by extending this understanding.
VakıfBank puts the best effort to meet the requirements of United Nations Declaration of Human
Rights, basic principles of International Labor Organization and international agreements that Turkey
is a party, besides Labor Law.
In accordance with the Ethical Principles of VakıfBank and acting respectfully to human rights,
VakıfBank’s employees are obliged to execute its relations with each other and customers without
discriminating in terms of language, religion, ethnicity, gender, philosophical belief, sect, etc and
within the framework of sincerity, trust, objectivity and transparency principles. Additionally, the
employees are obliged to avoid mistreatments and to spoil the business environment.
The executives of the Bank are obligated to take required measures in order to prevent all kinds of
mistreatment, discrimination and harassment and also responsible for notifying any suspicious cases
to Head of Human Resources. If employees have a complaint regarding an issue, they can report the
situation to their executives or directly to the Head of Human Resources.
These complaints are not used against the person who makes the complaint and the situation is
concluded by investigating earnestly. In case of any confirmed discrimination, harassment or other
mistreatment, the Bank is liable to apply the administrative sanctions to the responsible person.
VakıfBank avoids from all kinds of practices that will cause unfair competition regarding employee
recruitment. As per the Labor Law and provisions of relevant legislation, besides there is a
recruitment contract and freedom of movement, VakıfBank also cares about employee recruitment
to be in a certain extent in order not to prevent services of the other banks.
Pursuant to Human Rights Policy, operations or projects of people and institutions are not financed
by VakıfBank that involved in restricted or banned activities by international agreements which
Turkey is a party, child employment and conduct against human rights.
VakıfBank signed “Declaration of Equality at Work” prepared in the leadership of T.C. Ministry of
Family and Social Policies and with the cooperation of World Economic Forum in 2013. VakıfBank
guaranteed to respect voluntarily the principles regarding terminating discrimination based on
gender and leading these principles to extend around the country with this declaration. VakıfBank
currently carries out new employee recruitment, Human Resources practices based on equality of
women and men and support labor force attendance of women. VakıfBank also takes required
precautions in order to provide employees’ health, security, welfare and maintains a business
environment ruled by equality and peace.
VakıfBank is attentive to give equal opportunities to its employees regarding both employment and
career development without discrimination. VakıfBank aims to protect the business environment,
enabling female employees who become mother, preserving work-family life balance and ensuring
them to benefit from career opportunities equally.
The employees of VakıfBank work pursuant to private law provisions and are employed in
compliance with provisions of Labor Law No.4857. The Bank respects unionization and collective
bargaining agreement right as a constitutional right. The Bank shows utmost effort to create a
healthy business environment. In addition, together with taking required precautions regarding
Occupational Health and Safety in the framework of legal regulations, Training Department provides
in-class and/or online training for occupational health and safety every year. Employees are the
members of the Bank and Insurance Employees Union (BASS) and the working conditions are
determined with the collective bargaining agreements signed between the Bank and aforesaid union.
Relationship between employees and employer is carried out by the executives and representatives
of the union.
Wishes and complaints of the employees regarding their working conditions, employee rights, duties
and responsibilities are conveyed to the employer and monitored by union officers. VakıfBank does
not make any discrimination between candidates regarding the processes of both providing services,
appointment and promotion of the employees except for competence criterias.
In compliance with the articles of Labor Law No.4857, issues regarding the overtime in case of a need
take place in Articles 68 and 74 of Employee Regulation and Articles 15 and 16 of Collective
VakıfBank is against forced labor and the Bank also expects this attitude from its customers within
the scope of disclosed declaration and various policies regarding human rights.