Campaigns
- The fee exemption for money transfers made via VakıfBank Mobile and Internet Banking, including wire transfers, EFT and FAST transactions, will remain in effect until December 31, 2025.
- You can open an Advantageous Introductory Interest Rate Account via VakıfBank Mobile by navigating to Accounts > Time Deposit > Open Time Deposit Account, or through VakıfBank Internet Banking under Accounts > Time Deposit Accounts > Open Time Deposit. Alternatively, you may also open the account by visiting one of our branches. Click here for details about our deposit Click here for details about our deposit campaign.
- You can participate in the “Hello Campaign with 0% Commission” on the stock exchange by using the Investment > Stock > Stock Exchange Introduction Campaign menu via VakıfBank Mobile and internet banking. Click here for campaign details.
- VakıfBank reserves the right to make changes in campaign conditions.
- New customers who become via VakıfBank Mobile can earn a 1,000 TL discount the next day on purchases of 1,000 TL or more at once. Click here for campaign details.
No Need to Visit a Branch to Become a Retail Customer
Simply download VakıfBank Mobile and become a VakıfBank customer from anywhere without waiting for a courier to sign documents.
You can remotely become a customer and start benefiting from our banking services by having a video call with your customer representative through VakıfBank Mobile. Follow the steps below to become a remote customer.
- Download VakıfBank Mobile.
- Click the "Become a VakıfBank Customer" button.

If you have a Turkish ID Card;
- Select "Turkish ID card" (Your identity information will be automatically transferred.)
- Enter the mobile phone number you will use with our bank.
- Scan the chip of your Turkish ID card using an NFC* (Near Field Communication) compatible mobile phone.
- Enter your personal information (profession, address, etc.).
- Keep your ID card with you during the video call with the customer representative. (You can request to connect with a customer representative who knows sign language if needed.)
- You can connect with customer representatives for a video call 24/7.
- On the screen you will be directed to, set your Digital Password.
- Activate VakıfBank Mobile with your password. (At the same time, a Current TL account will be opened at the branch you selected.)
- Congratulations. You are now a VakıfBank customer.
* Even if your mobile phone does not have NFC (Near Field Communication) capability, you can still proceed with the "Become a Customer via Money Transfer" step. You can easily become a customer by transferring at least 1 TRY from your other bank account to our bank account.
If you have a National ID Card (Nüfus Cüzdanı);
- After selecting the ID type "Population Card," enter your ID and personal information (profession, address, etc.).
- Select the address where the courier will contact you.
- The courier company will get in touch with you.
- Show your ID to the courier during the visit.
- You will be informed via SMS throughout the courier process.
- You will become a VakıfBank customer with a signature during the VakıfBank Instant Bankomat Card delivery. (At the same time, a Non-Interest TL account will be opened at the branch you selected.)
- Complete your VakıfBank Internet Banking and VakıfBank Mobile activation with the Digital Password sent to your mobile phone.
Special Digital Applications for VakıfBank Customers
After becoming a customer via VakıfBank Mobile, you can also benefit from our applications that simplify your investments and digital experiences beyond your banking transactions.
TradeOnline
You can use the TradeOnline application to closely follow financial markets and make fast and secure transactions in stocks and other investment instruments. Its user-friendly interface and advanced analysis tools support your investment decisions. Click here for details about our TradeOnline application.
Vibox
The Vibox Digital Piggy Bank, which enables families to save for their children and easily control their allowances, teaches children financial literacy in a fun way. Through the games within the application, children have a good time and learn the importance of saving at an early age. Click here for details about our Vibox application.
Vinov
As an alternative to traditional payment and collection methods, you can make payments and collect payments in an innovative, brand-new financial ecosystem under the guarantee of our Bank by using the Vinov application. Click here for details about our Vinov application.