To differentiate ourselves in the financial sector and achieve a competitive advantage, we provide our employees with a happy, safe and supportive work environment. In this regard, we support employee development and implement initiatives that address their needs and expectations. We conduct internal customer satisfaction surveys along with employee engagement and satisfaction surveys.

Our Employee Engagement Survey is designed to understand employees’ trust in and loyalty to our Bank’s brand and image, their work-life balance, their views on performance management, salary, training and development opportunities and their evaluations of their managers. Participation in this survey is not limited to our Bank’s employees; it also includes employees from Vakıf Finansal Kiralama AŞ, Vakıf Faktoring AŞ, Vakıf Yatırım Menkul Değerler AŞ, Vakıf Gayrimenkul Değerleme AŞ, Vakıf Pazarlama San. ve Tic. AŞ, and Vakıf Gayrimenkul Yatırım Ortaklığı AŞ operating under the VakıfBank Financial Group.

Within the scope of Employee Experience, we conducted face-to-face “Employee Experience Interviews” with over 1,000 employees, giving us the opportunity to listen to them directly. We implement ideas and suggestions submitted through the Suggestion Platform created to gather employees’ feedback and continue to develop solutions that add value to our Bank.

We always act with the awareness of safeguarding our employees’ happiness, and through our employee experience-focused approach, we aim to increase engagement and satisfaction, boost motivation and instill the sense of pride in being part of VakıfBank.

In this context, social and cultural activities are also an important part of our employee engagement. Our Bank hosts 15 different social clubs covering a variety of areas, from arts to sports, chess to social responsibility. Through concerts, theater performances and other events in which employees actively participate, we provide opportunities for both personal development and collaborative creation.

Furthermore, through our volunteer-based “Goodness Ambassadors,” we carry out internal social responsibility activities. Projects such as the VakıfBank Forest, special day events and workshops that include family participation aim to add value to our employees’ lives while promoting social welfare and raising awareness of goodwill.