At VakıfBank, within the framework of our human resources policies, we support the professional, technical and personal development of our employees through training programs, contributing to sustainable work efficiency. Based on our bank’s strategies and the competencies expected from our employees, we support them with in-class training, live virtual classroom sessions and digital courses on topics identified through training needs analyses.
We offer training programs that strengthen our employees not only in professional and technical areas but also in personal development. By enriching these programs with flexible and innovative digital content, we enhance the effectiveness of in-class and virtual classroom trainings. This approach increases employees’ knowledge while helping them adapt to changing business conditions, enabling them to contribute more effectively to the bank’s corporate objectives.
Key training programs provided to our employees include:
Mandatory Orientation and Basic Training Programs: New employees (including interns and, if needed, contracted staff) are required to participate in Orientation and Basic Training Programs within their first year of employment. These programs enable them to quickly adapt to the bank’s culture and business processes.
Development Programs: Aim to enhance employees’ role-based professional and technical competencies.
Manager Development Programs: Designed to improve managerial and professional/technical skills of employees in managerial positions.
Internal Trainer Development Program: In 2024, we increased the number of internal trainers by 66%, developing regional trainers and expanding the effectiveness of our training.
Loan Allocation Development Program: Specifically designed for employees involved in loan allocation processes.
Product Request Design Development Program: Aims to train product request designers who act as a bridge between IT units and business units.
Digital Training Programs: Cover professional, personal and managerial competency development as well as legal responsibility areas.
Role Transition Digital Training Programs: Support employees’ learning and development during role or title changes in a fast and effective manner.
Additionally, mandatory thematic training sets were designed and implemented at least once a year under our sustainability strategy to raise awareness and foster expertise among employees according to target groups. At VakıfBank, training programs are offered on inclusive work environments, human rights, carbon management/footprint, water awareness, and climate change, supporting employees in gaining expertise in these areas. Risk management training is included as part of the Bank’s orientation program, and personnel assigned to risk management are further supported through specialized training programs. These thematic trainings cover both professional/technical and personal development areas. To ensure employees participate in an inclusive work environment, we regularly provide training programs on intercultural awareness, gender equality, human rights and diversity.
We also support academic development by collaborating with universities on master’s and doctoral programs, providing flexible working hours to facilitate employee participation and contributing to the enhancement of their academic skills and expertise.
We evaluate our trainings through digital exams and measure the results to continuously monitor employee development. As part of our training and development strategy, we offer global digital learning platforms for use by IT, audit and headquarters employees. Furthermore, development programs designed in collaboration with universities and stakeholders aim to strengthen employees’ data-driven skills.
Over 1,100 of our employees participated in trainings, conferences and seminars organized by external institutions and organizations. At VakıfBank, continuously developing our employees’ competencies and creating a learning culture aligned with corporate objectives are among our top priorities.
