Our Occupational Health and Safety (OHS) Policy reflects VakıfBank’s high regard for human value and considers providing a safe and healthy work environment for our employees and all stakeholders as one of our core responsibilities. Within this framework, we adopt compliance with legal requirements and international standards in OHS as a fundamental principle.

By obtaining the ISO 45001 Occupational Health and Safety Management System certification, we established the Integrated Management System (ISO 9001 – ISO 14001 – ISO 45001) and became the first bank in Türkiye to receive this certification. In 2024, we continued to ensure the sustainability of our Integrated Management System.

In the field of health and safety, we adopt an approach that covers not only our employees but also service providers and all stakeholders. Accordingly, we prioritize suppliers who meet OHS requirements in our procurement processes and prefer not to work with firms that do not meet these criteria.

We provide guidance to all employees working at our bank and monitor OHS performance using the European Statistics on Accidents at Work (ESAW) methodology. Within the framework of workplace accident management and investigation, in the event of a work accident or a near-miss, the “Near-Miss – Accident Report Form” is first filled out and the workflow is started. Relevant documents (such as judicial reports, accident reports, etc.) are collected. After a work accident or near-miss, an occupational safety specialist is sent to the branch, and a Accident Investigation Form is prepared to analyze the root causes of the incident. Identified gaps are communicated to the relevant departments. After the incident, the employee receives training to prevent the event from happening again and to raise awareness. This process ensures that all accidents and near-misses are regularly recorded and thoroughly investigated. We regularly offer in-class trainings and e-learning programs, and all new employees receive OHS training as part of their orientation. Additionally, we conduct branch and unit visits to meet with employees face-to-face and perform on-site evaluations.

In line with our proactive risk management approach, we map OHS risks both within our bank and in processes affecting our stakeholders and take necessary measures. In 2024, we addressed the risks identified during our location visits to branches and units, ensuring a safe working environment while informing all stakeholders.